Shipping & Production
Printing & production generally takes 2-3 working days however during busy periods such as November, December and January, printing lead time may be between 5-8 working days after payment reflects in our account.*
After production your personalised order is packaged and collected by your specified courier company.
Aramex courier: 1-3 working days after dispatch, all outlying areas.
Fastway courier: 1-3 working days after dispatch, all major city centres
What does each delivery option entail?
Please note: All delivery times are from date of dispatch which excludes processing time.
Fastway couriers: Has a tracking number, is delivered to your door – No PO Boxes, someone must be able to sign for the parcel during the day. Delivery is 1-3 working days after dispatch depending on your area. Please check that Fastway delivers to your area.
24 hours to JHB, PTA, DBN.
2-3 days to CPT, East London, PE.
Aramex: Delivery to outlying areas, has a tracking number and delivery is 1-2 days after dispatch. Aramex is used for outlying physical addresses.
Payment via card or EFT
When paying via card we will wait for the payment to reflect in our account before we start production.
When paying via EFT please ensure that you use the correct *reference number located in the top of the email sent to you after checkout. It is very important that the reference number is the same as this is used to match the payment on our system.
Do you have other questions about your order?
We are always happy to assist any questions you might have about your order, we recommend that you first read through the FAQ's first before contacting us.