Frequently Asked Questions

As an online-based business, we don’t have physical premises for direct order collections. However, we do offer Pargo as a convenient delivery option. With over 4,000 collection points nationwide, Pargo makes it easy to pick up your order at a location that suits you best.

We’ve been leading the way in school labels since 2008, pioneering many of the products South African families now can’t live without. From being the very first to introduce value packs, wraps, bag tags, and stick-in clothing labels, to continually innovating with new designs, we’ve always stayed ahead of the curve.

Today, we’re proud to be the biggest school labels company in South Africa, trusted by thousands of parents across the country. Our labels are made from the highest quality, premium materials, ensuring they’re durable, dishwasher-safe, microwave-safe, and built to last through every school day adventure.

When you choose us, you’re choosing the original, the biggest, and the best.

Printing generally takes 2-4 working days however during busy periods such as November, December and January, printing lead time may be between 2-7 working days after payment has been received. There after is delivery time.

Printing & Processing = 2 - 5 Working Days +
Transport = 1 - 3* Working Days after processing.
*This does not factor in delays with 3rd party Couriers.

Total Time to get your order = 3 - 8 Working Days

Once you have placed your order online you will automatically receive an order confirmation email.

Once we have printed and dispatched your order you will receive an email with your tracking number. Your labels will then be on their way to you!

Easy! Simply select the pack/products that you would like to purchase and fill in the details that you would like printed on the labels, customise it with an icon and font; then press “Add to Cart”. Add as many products as you wish and then proceed to “Checkout”.

The best way to do this is to send us an email to info@labels4school.co.za with your order reference number, call us on 087 012 6205 or WhatsApp us on 061 451 5609

In some cases, we may be able to print your child’s school logo. Please email or call us directly with the details, and our team will let you know if it’s possible.

• Mobile Enquiries: 087 012 6205
• WhatsApp Enquiries: 061 451 5609
• Email us: info@labels4school.co.za

We don’t offer the option to add your own logo or image to our labels. However, we offer a wide variety of fun, themed icons and designs to choose from—so you can still personalise your labels to match your child’s style and personality.

Unfortunately, we're unable to split packs due to our automated system. However, we offer a variety of pack options to suit any budget, and you also have the flexibility to purchase sets of individual labels.

Yes, absolutely! While our value packs are the most popular and cost-effective option, you can also order individual label types on their own. This is perfect if you only need a top-up of a specific label size, like clothing labels, shoe labels, or mini dots, without buying a full pack.

Both Classic and Colour Labels offer the same premium durability—waterproof, dishwasher-safe, microwave-safe, and freezer-safe. The main difference lies in the look and style:

Classic Labels

Clean, simple design with plain backgrounds.

Focuses on clarity and readability.

Perfect if you prefer a timeless, minimal style.

Colour Labels

Bright, fun, and eye-catching designs with themed icons and patterns.

Great for kids who love colourful, personalised labels.

Helps younger children easily identify their belongings.

No matter which style you choose, both are made from our high-quality, premium materials and built to last through school life and beyond.

Simplify the delivery of your order with Pargo Click & Collect. Instead of waiting for the courier, Click & Collect lets you fetch your labels at the Pargo Pickup Point of your choice when you’re ready. This is highly recommended for deliveries to remote areas, farms, estates with strict security or difficult to find addresses; or if there is not usually someone at home to receive a parcel during working hours.

1-3 working days to main city centres* after dispatch. *Outlying areas may take an additional 2-5 working days to reach your collection point depending on area.

Kindly note:
Pargo will notify you once the parcel is ready to be collected from your chosen collection point, you will need some form of identification to receive the parcel.

When you reach the checkout page, you’ll see three nearby Pargo Pickup Points listed based on the physical address you entered. Simply choose the one that’s most convenient for you, and we’ll send your parcel there for easy collection.

Due to many complaints regarding postal deliveries due to inefficiencies at the post office, as well as many branches losing routinely, we have unfortunately had to remove these as delivery options.
*** Regrettably we do not offer delivery with the SA Post Office anymore.

Fastway to your door: All major city centres - R75
1-3 working days after dispatch.

Fastway to your door: Outlying areas - R99
2-5 working days after dispatch depending on area.

Pargo Pick up points: Collection - R65
1-3 working days after dispatch to collect from your chosen Pargo Pick up point

Note: For deliveries to remote areas, farms, estates with strict security or difficult to find addresses; or if there is not usually someone at home to sign for a parcel during the day; Pargo is highly recommended.

Kindly note our deliveries are managed by a third party courier company. We cannot schedule a delivery for a specific day. They will deliver during working hours from Monday- Friday. Please ensure there is someone available to receive your delivery at the shipping address and that the contact number provided can be reached during office hours.

We have two different delivery options available:

• Home delivery with our trusted door-to-door courier
• Pargo click & collect - which lets you fetch your labels at the Pargo Pickup Point of your choice when you’re ready

These are both very fast and reliable options. However Pargo is recommended for very remote areas, farms, very secure estates with access codes, etc.

We unfortunately no longer accept international orders. If you would like to place an order for delivery outside of South Africa, please do so with our UK branch www.labels4school.co.uk

If you would like to add to an existing order please send us an email. We will be happy to hold your order (for up to a week) while you place a new order for the additional packs/products you need to add. Additionally, we'll provide you with a personalised discount code to offset any extra delivery charges.

Please note that if the additional order has not been placed within a week of the initial order date, the initial order will be sent as is without the addition and the free delivery discount code will expire.

We offer three different clothing label options—each designed to suit different needs. Here’s how they compare:

Clothing Tag Buddies

How they work: Just simply peel and stick them to the care tag — no ironing or sewing required.

They are even durable enough to withstand washing machines and tumble dryers.

This product should always be applied to a garment’s care tag / size tag / brand tag and not directly on the fabric. Take care when applying to stretchy fabrics as this may compromise the adhesive strength.

Why choose them: Easy to apply, no fuss, very durable, colourful and fun.

Iron-On Clothing Labels

How they work: Applied with a household iron, they bond directly to the fabric.

Best for: Labelling of school uniforms, socks, and underwear (anything without a care tag).

Why choose them: Long-lasting and durable, they’ll stay put through countless washes and heavy daily wear.

Stick-In Clothing Labels

How they work: Stick directly onto the garment’s care tag—no ironing or sewing required.

Best for: Busy parents who want a quick, easy, and long lasting solution without using heat to apply them.

Why choose them: Fast to apply, dishwasher- and washing machine-safe, and perfect for most everyday school clothes.

Tip: Many parents like to combine options—Tag Buddies for uniforms, Iron-Ons for socks and underwear, and Stick-Ins for quick labelling of casual clothes.

Both options are designed to help kids quickly find the right shoes and keep pairs together, but they differ in look and style:

Colour Shoe Labels – Bright, fun, and eye-catching, these labels feature colourful designs that make them extra easy for little ones to spot. They’re great for younger children who love a pop of colour and need that extra visual cue to tell left from right.

Classic Shoe Labels – Sleek, simple, and timeless, these labels focus on practicality with a clean design. They’re perfect if you prefer a more minimal look while still enjoying the same premium durability.

Whichever you choose, both ranges are waterproof, scratch-resistant, and long-lasting—so your child’s shoes stay labelled, organised, and easy to identify.

Yes, they are very good quality as they are imported from the UK. The most important thing to do is to read the instructions very carefully before attempting to apply them – there are full written instructions and picture instructions for all the labels in the pack. The labels are suitable for home washes up to 40 degrees though so if the labels are for boarders or care homes which use very hot washes they may need to be sewn in as well (just 2-3 stitches on each short side should do it).

We accept on-line credit card/debit card payments only. We do not operate on a COD basis as we use independent couriers.